workavia-mail-front/docs/adr/0068-thread-level-actions.md

68. Thread level actions

Date: 2025-08-18

Status

Accepted

Context

• When user send an email, a copy of that email is created in Sent mailbox
• If user sent an email, and recipients contains own user, there will be 2 emails in the thread, one in Sent mailbox, and another in Inbox mailbox (or the other mailbox if there is email rule for it).
• This cause the thread has 2 emails with the exact same content.
• Current solution is filtering out the email in Sent mailbox when displaying thread.
• However, the thread level actions are ignoring these filtered-out emails.

Decision

• All thread level actions will be applied to all emails of thread.

Consequences

• If user move emails of thread to other mailbox, there will be email duplication due to the filtering conditions are not met anymore.